FAQs
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Frequently Asked Questions
We have collated multiple solutions from different vendors to enable us to tailor effective solutions for our clients IT management.
We take pride in being 100% sustainable with a 0% landfill commitment.
In response to the worrying volumes of electronic waste, we want to give our clients a chance at claiming some value back for their once-valued kit.
Every year the volume of electronic waste from households and commercial increases. A lot of this waste is ecologically harmful when not disposed of appropriately and often find their way to landfill sites as 'general waste'.
The Waste Electrical and Electronic Equipment directive dictates how such waste is to be reused, recycled, and treated. There is often a complicated disassembly to separate components by material and recyclability. Our partners adhere to this directive as we do and employ specialists to maximise the reuse of the waste.
Our trusted partners can perform security-grade sanitisation for your computers (250GB and above). One software we employ is the White Canyon erasure software, which is approved and used by several national security services in addition to the likes of Interpol, NASA, and Microsoft.
For computers less than 250GB, the hard drives are removed and shredded. This also applies where the computer has failed the erasure by software-means. A report is provided on request.
Your WEEE certification is proof that your data erasure has been conducted to ADISA standards.
Yes. Ware-cycle abides by the data protection rules stipulated by UK & EU GDPR
Rebates are available based on the age and condition of the kit as well as factors revolving around markets. We always endeavor to source
the best rebates.
Worry not. Our collection vehicles are equipped with trolleys and storage space to ensure your kit is received the same way it left you.
Depending on the quantity, we can arrange for anything from mini-vans to tail-lift lorries to meet at a collection day. Your kit can be stored loose, we will manage the rest.
Yes, this has been a growing request from many clients. We will also donate to a charity of your choice.
Other Service FAQs
Information on a computer’s hard drive doesn’t go away when the machine is powered down, even when it remains off for a long time. Credit card numbers, passwords, ID numbers and licensed software downloads are just a few of the items often stored on a hard drive that poses a potential liability to you. At Secure e-Cycle we offer two Department of Defense approved approaches to ensuring 100% of the data contained on your IT assets is destroyed.
Every piece of equipment that we handle is either recycled or reused. Once equipment is diagnosed, we determine whether it can be remarketed and resold or if it must be de-manufactured and recycled. All recycled equipment is handled in accordance with Federal, State and Local laws.
TPM has been used effectively for over 30 years offering equal-to or better-than support vs. the OEM. TPM needs to be used along with OEM support in a blend to give you the optimal mix of coverage and financial benefit.
Third Party Maintenance has been successfully utilized by the enterprise for well over 3 decades. Only in the last 5 years has the adoption been enormous
Yes, this has been a growing request from many clients. We will also donate to a charity of your choice.
Our trusted partners can perform security-grade sanitisation for your computers (250GB and above). One software we employ is the White Canyon erasure software, which is approved and used by several national security services in addition to the likes of Interpol, NASA, and Microsoft.
For computers less than 250GB, the hard drives are removed and shredded. This also applies where the computer has failed the erasure by software-means. A report is provided on request.
Your WEEE certification is proof that your data erasure has been conducted to ADISA standards.
We have collated multiple solutions from different vendors to enable us to tailor effective solutions for our clients IT management.
We take pride in being 100% sustainable with a 0% landfill commitment.
In response to the worrying volumes of electronic waste, we want to give our clients a chance at claiming some value back for their once-valued kit.
Every year the volume of electronic waste from households and commercial increases. A lot of this waste is ecologically harmful when not disposed of appropriately and often find their way to landfill sites as ‘general waste’.
The Waste Electrical and Electronic Equipment directive dictates how such waste is to be reused, recycled, and treated. There is often a complicated disassembly to separate components by material and recyclability. Our partners adhere to this directive as we do and employ specialists to maximise the reuse of the waste.
Our trusted partners can perform security-grade sanitisation for your computers (250GB and above). One software we employ is the White Canyon erasure software, which is approved and used by several national security services in addition to the likes of Interpol, NASA, and Microsoft.
For computers less than 250GB, the hard drives are removed and shredded. This also applies where the computer has failed the erasure by software-means. A report is provided on request.
Your WEEE certification is proof that your data erasure has been conducted to ADISA standards.
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