Case studies
- Data centre clearout
- Office refresh
- JML Joiner, Mover, Leaver / Zero touch deployment
- TPM (Lindner)
We were approached by a prominent UK law firm facing the challenge of decommissioning their data centre, which had reached the end of its operational life. The project was comprehensive, encompassing the complete decommissioning of servers, meticulous logistics for transporting equipment to and from the data centre, reorganisation of floor tiles, and culminating in the secure onsite destruction of all data-bearing assets.
From the outset, a detailed statement of work was crafted, providing a clear roadmap for the project’s execution. This document outlined each phase meticulously, ensuring all stakeholders were aligned on the objectives and processes.
Our technical team, renowned for their expertise, collaborated closely with our seasoned project managers to tackle this multifaceted task. The decommissioning process was executed with precision, adhering to the highest standards of security and efficiency. Each server was carefully dismantled, and the logistics were managed seamlessly, ensuring minimal disruption to the firm’s operations.
One of the critical aspects of the project was the secure destruction of data-bearing assets. Our team employed industry-leading techniques to ensure that all sensitive information was irretrievably destroyed, providing the law firm with peace of mind regarding data security.
Throughout the project, our team maintained open lines of communication with the client, providing regular updates and addressing any concerns promptly. This collaborative approach not only ensured the project’s success but also reinforced our commitment to customer satisfaction.
In the end, the decommissioning was completed seamlessly, leaving the client highly satisfied with the outcome. This project stands as a testament to our ability to handle complex decommissioning tasks with professionalism and expertise, ensuring another happy customer.
In response to the growing need for remote work solutions, we adopted the Joiners, Movers, and Leavers (JML) process to support users working from home across various locations. This innovative approach ensures that new employees, and those transitioning roles are all equipped with the necessary company-issued laptops, monitors, and peripherals to facilitate successful onboarding and transitions.
Our customers have come to trust Ware-cycle with the management of their IT hardware fleet, thanks to the efficiency and reliability of our JML process. Central to this process is our dedicated portal, which allows customers to easily access and manage their free stock. Adhering to a stringent Service Level Agreement (SLA) for new joiners, we ensure that all users receive their equipment fully labelled, tagged, imaged, and boxed with clear instructions, ready for their first day.
For new joiners, their profiles are preloaded onto their laptops, which are then dispatched by our integrators ahead of their start date. This same meticulous approach is applied to employees transitioning to new roles or departments, ensuring that their work machines are updated with the correct profiles.
Complementing this process is our stock and hold service, which allows us to maintain dedicated stock, such as monitors, on behalf of the end-user. This ensures that essential equipment is always available when needed, further streamlining the deployment process.
When it comes to employees leaving the company, our dedicated integrators handle the secure packaging and return of used equipment to our depot. Here, the equipment undergoes thorough data sanitisation and reimaging, making it ready for the next user. This hands-free solution has enabled our customers to experience a zero-touch deployment of their IT estate.
The feedback from our customers has been overwhelmingly positive, with many reporting a 20% reduction in workload thanks to our streamlined and hands-free process. This success story highlights our commitment to providing innovative and efficient solutions that meet the evolving needs of our clients.
In response to the growing need for remote work solutions, we adopted the Joiners, Movers, and Leavers (JML) process to support users working from home across various locations. This innovative approach ensures that new employees, and those transitioning roles are all equipped with the necessary company-issued laptops, monitors, and peripherals to facilitate successful onboarding and transitions.
Our customers have come to trust Ware-cycle with the management of their IT hardware fleet, thanks to the efficiency and reliability of our JML process. Central to this process is our dedicated portal, which allows customers to easily access and manage their free stock. Adhering to a stringent Service Level Agreement (SLA) for new joiners, we ensure that all users receive their equipment fully labelled, tagged, imaged, and boxed with clear instructions, ready for their first day.
For new joiners, their profiles are preloaded onto their laptops, which are then dispatched by our integrators ahead of their start date. This same meticulous approach is applied to employees transitioning to new roles or departments, ensuring that their work machines are updated with the correct profiles.
Complementing this process is our stock and hold service, which allows us to maintain dedicated stock, such as monitors, on behalf of the end-user. This ensures that essential equipment is always available when needed, further streamlining the deployment process.
When it comes to employees leaving the company, our dedicated integrators handle the secure packaging and return of used equipment to our depot. Here, the equipment undergoes thorough data sanitisation and reimaging, making it ready for the next user. This hands-free solution has enabled our customers to experience a zero-touch deployment of their IT estate.
The feedback from our customers has been overwhelmingly positive, with many reporting a 20% reduction in workload thanks to our streamlined and hands-free process. This success story highlights our commitment to providing innovative and efficient solutions that meet the evolving needs of our clients.
In response to the growing need for remote work solutions, we adopted the Joiners, Movers, and Leavers (JML) process to support users working from home across various locations. This innovative approach ensures that new employees, and those transitioning roles are all equipped with the necessary company-issued laptops, monitors, and peripherals to facilitate successful onboarding and transitions.
Our customers have come to trust Ware-cycle with the management of their IT hardware fleet, thanks to the efficiency and reliability of our JML process. Central to this process is our dedicated portal, which allows customers to easily access and manage their free stock. Adhering to a stringent Service Level Agreement (SLA) for new joiners, we ensure that all users receive their equipment fully labelled, tagged, imaged, and boxed with clear instructions, ready for their first day.
For new joiners, their profiles are preloaded onto their laptops, which are then dispatched by our integrators ahead of their start date. This same meticulous approach is applied to employees transitioning to new roles or departments, ensuring that their work machines are updated with the correct profiles.
Complementing this process is our stock and hold service, which allows us to maintain dedicated stock, such as monitors, on behalf of the end-user. This ensures that essential equipment is always available when needed, further streamlining the deployment process.
When it comes to employees leaving the company, our dedicated integrators handle the secure packaging and return of used equipment to our depot. Here, the equipment undergoes thorough data sanitisation and reimaging, making it ready for the next user. This hands-free solution has enabled our customers to experience a zero-touch deployment of their IT estate.
The feedback from our customers has been overwhelmingly positive, with many reporting a 20% reduction in workload thanks to our streamlined and hands-free process. This success story highlights our commitment to providing innovative and efficient solutions that meet the evolving needs of our clients.
- Data centre clearout
- JML Joiner, Mover, Leaver / Zero touch deployment
- Third Party Maintenance
We were approached by a prominent UK law firm facing the challenge of decommissioning their data centre, which had reached the end of its operational life. The project was comprehensive, encompassing the complete decommissioning of servers, meticulous logistics for transporting equipment to and from the data centre, reorganisation of floor tiles, and culminating in the secure onsite destruction of all data-bearing assets.
From the outset, a detailed statement of work was crafted, providing a clear roadmap for the project’s execution. This document outlined each phase meticulously, ensuring all stakeholders were aligned on the objectives and processes.
Our technical team, renowned for their expertise, collaborated closely with our seasoned project managers to tackle this multifaceted task. The decommissioning process was executed with precision, adhering to the highest standards of security and efficiency. Each server was carefully dismantled, and the logistics were managed seamlessly, ensuring minimal disruption to the firm’s operations.
One of the critical aspects of the project was the secure destruction of data-bearing assets. Our team employed industry-leading techniques to ensure that all sensitive information was irretrievably destroyed, providing the law firm with peace of mind regarding data security.
Throughout the project, our team maintained open lines of communication with the client, providing regular updates and addressing any concerns promptly. This collaborative approach not only ensured the project’s success but also reinforced our commitment to customer satisfaction.
In the end, the decommissioning was completed seamlessly, leaving the client highly satisfied with the outcome. This project stands as a testament to our ability to handle complex decommissioning tasks with professionalism and expertise, ensuring another happy customer.
In response to the growing need for remote work solutions, we adopted the Joiners, Movers, and Leavers (JML) process to support users working from home across various locations. This innovative approach ensures that new employees, and those transitioning roles are all equipped with the necessary company-issued laptops, monitors, and peripherals to facilitate successful onboarding and transitions.
Our customers have come to trust Ware-cycle with the management of their IT hardware fleet, thanks to the efficiency and reliability of our JML process. Central to this process is our dedicated portal, which allows customers to easily access and manage their free stock. Adhering to a stringent Service Level Agreement (SLA) for new joiners, we ensure that all users receive their equipment fully labelled, tagged, imaged, and boxed with clear instructions, ready for their first day.
For new joiners, their profiles are preloaded onto their laptops, which are then dispatched by our integrators ahead of their start date. This same meticulous approach is applied to employees transitioning to new roles or departments, ensuring that their work machines are updated with the correct profiles.
Complementing this process is our stock and hold service, which allows us to maintain dedicated stock, such as monitors, on behalf of the end-user. This ensures that essential equipment is always available when needed, further streamlining the deployment process.
When it comes to employees leaving the company, our dedicated integrators handle the secure packaging and return of used equipment to our depot. Here, the equipment undergoes thorough data sanitisation and reimaging, making it ready for the next user. This hands-free solution has enabled our customers to experience a zero-touch deployment of their IT estate.
The feedback from our customers has been overwhelmingly positive, with many reporting a 20% reduction in workload thanks to our streamlined and hands-free process. This success story highlights our commitment to providing innovative and efficient solutions that meet the evolving needs of our clients.
Working with large firms is a familiar endeavor for the team at Ware-cycle. Recently, we engaged in several in-depth discussions with a major retailer regarding the maintenance of their on-premises networking hardware. Through these conversations, we gained a comprehensive understanding of the project’s scope and the specific needs of the client.
Leveraging the expertise of our dedicated team, we crafted a tailored solution to ensure prompt onsite support following any callouts. Additionally, we scheduled preventative maintenance to be conducted N-1 or N-3 days ahead of critical periods, such as festive seasons like Boxing Day sales, Valentine’s Day, and Halloween, to name a few. This proactive approach was designed to mitigate potential issues during these high-traffic times.
Our onsite support was further enhanced by a stringent Service Level Agreement (SLA), which was put in place to ensure reduced downtime compared to their previous provider. This SLA guaranteed that our response times and service quality met the highest standards, providing the retailer with the reliability they needed during crucial periods.
The success of this project underscores our ability to deliver customized, high-quality solutions that meet the unique demands of large enterprises. By maintaining open communication and a deep understanding of our client’s needs, we were able to provide exceptional service and support, reinforcing our reputation as a trusted partner in IT maintenance and support.